- (305) 664-5612
- customer@renewablesolargrid.com
Effective Date: March 5, 2025
At Renewable Solar Grid, we are committed to providing reliable and efficient shipping services to ensure your orders arrive on time and in perfect condition. Please review our shipping policy for details on delivery times, costs, and conditions.
We ship to all states within the United States, including Alaska and Hawaii.
We currently ship to selected international locations, including Australia and the United Kingdom. Additional charges may apply for international shipping.
Orders are typically processed within 1-3 business days, excluding weekends and holidays.
Processing times may be extended during peak seasons or due to unforeseen circumstances.
Delivery within 5-7 business days for U.S. orders.
Delivery within 2-3 business days. Additional fees apply.
Delivery within 7-15 business days, depending on the destination.
Shipping costs are calculated at checkout based on the shipping method and delivery location.
We offer free standard shipping on U.S. orders over $100.
International orders may be subject to additional customs duties and taxes, which are the responsibility of the recipient.
Once your order is shipped, you will receive a tracking number via email. You can track your shipment on our website or through the carrier’s website.
Please ensure your shipping address is correct before placing an order. We are not responsible for orders shipped to an incorrect address provided by the customer.
We are not liable for lost or stolen packages once they have been marked as delivered by the carrier. Please contact the shipping carrier for assistance.
If your package arrives damaged, please contact us within 48 hours with photos of the damage for a replacement or refund.
If you have any questions regarding our shipping policy, please contact us:
Email: customer@renewablesolargrid.com
Phone: (305) 664-5612
Address:
73800 Overseas Hwy, Islamorada, FL 33036, USA
